Business & Personal Development

5 S Principles – Quality Management (5SP 16) | Click to read more
Course Name | 5 S Principles – Quality Management (5SP 16)
The five S methodology helps a workplace remove items that are no longer needed (sort), organize the items to optimize efficiency and flow (straighten), clean the area in order to more easily identify problems (shine), implement color coding and labels to stay consistent with other areas (standardize) and develop behaviors that keep the workplace organized over the long term (sustain).

Course Outline:
  • Improved accuracy
  • Increased efficiency
  • Stronger company foundation
  • Greater economic success
  • Happier and less stressed staff
  • Better quality in the products and services you provide to your customers
Requirements:
  • Be able to read and write English to NQF level 3
  • Functioning literacy in English (or African language)
Course Details:
  • Duration: 2 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 2
  • Maximum Group: ∞
  • Cost per person: R6000 excl.VAT
  • Unit Standard: None
  • Credits:
  • NQF: 4
R6000 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Compulsory Statutory Insurance in SA (SISA 08) | Click to read more
Course Name | Compulsory Statutory Insurance in SA (SISA 08)
Equip participants with the skills required to demonstrate an understanding of Statutory Insurance Requirements within the workplace.

Course Outline:
  • Identifying the types of insurance required by law in South Africa.
  • Explaining Workers' Compensation.
  • Explaining the Unemployment Insurance Fund (UIF).
  • Explaining the Road Accident Fund (RAF)
Requirements:
  • Be able to read and write English to NQF level 2
  • Functioning literacy in English (or African language)
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 114966)
  • Credits:
  • NQF: 2
R2000 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Labour Relations Act (Act 66 of 1995) (LRA 24) | Click to read more
Course Name | Labour Relations Act (Act 66 of 1995) (LRA 24)
Equip participants with the skills required to demonstrate an understanding of labour relations issues. It will also allow the learner to facilitate fair and equitable adjustments and implementation of the various labour related acts.

Course Outline:
  • Demonstrating an understanding of the purpose and primary objects, application and interpretation of the Labour Relations Act
  • Describing the bodies created by the Labour Relations Act
  • Identifying the relevant stakeholders covered by the Labour Relations Act
  • Explaining the various categories of dismissal disputes covered by the Labour Relations Act
  • Describing the appropriate dispute resolution route for dismissal disputes as set out in the Labour Relations Act
  • Demonstrating an understanding of disputes referred as Unfair Labour Practice, org rights and mutual interest as set out in the Labour Relations Act
  • Demonstrating an understanding of the various codes of good practice and schedules in terms of the Labour Relations Act
Requirements:
  • Be able to read and write English to NQF level 4
  • Functioning literacy in English
Course Details:
  • Duration: 3 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 4
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 114278
  • Credits:
  • NQF: 4
R3500 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Applying Basic Business Skills Training (ABS 40) | Click to read more
Course Name | Applying Basic Business Skills Training (ABS 40)
Equip persons who wish to start, operate, manage and grow a new small to medium business venture. Learners attempting this programme will be equipped with a variety of technical, business managerial and personal skills and strategies to help them succeed in the creation and sustenance of a business

Course Outline:
  1. Apply the principles of costing and pricing to a business venture
    1.1 Explain the criteria of a price setting policy for a new venture.
    1.2 Analyse internal and external factors that impact upon pricing decisions.
    1.3 Demonstrate an understanding of the relationship between costs, revenue and profits
  2. Demonstrate an understanding of an entrepreneurial profile 2.1 Describe entrepreneurship.
    2.2 Describe the characteristics of a successful entrepreneur.
    2.3 Develop individual entrepreneurial characteristics.
    2.4 Explain methods to enhance an entrepreneurial profile
  3. Research the viability of new venture ideas/opportunities 3.1 Identify and assess own business ideas/opportunities for a new venture.
    3.2 Analyse the viability of a selected idea/opportunity against specific screening variables.
    3.3 Research the potential of a particular idea/opportunity as a new venture.
    3.4 Analyse a range of risks associated with a new venture.
    3.5 Evaluate new venture ideas/opportunities based on research findings
  4. Produce business plans for a new venture 4.1 Identify, gather and analyse the relevant information needed to compile a business plan.
    4.2 Formulate an ethical framework for the operational plans of a new venture.
    4.3 Establish and prioritise business, financial and/or operational goals and objectives for a new venture.
    4.4 Design and present business, financial and/or marketing plans based on a budget for a new venture
Requirements:
  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • Computer Literacy at NQF Level 3.
Course Details:
  • Duration: 5 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 2
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 263356, 114596, 263455, 114592
  • Credits:
  • NQF: 4
R12 000 excl.VATCost per person
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Target Audience: loremIpsum
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Marketing Strategy | Click to read more

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Behaviour Based Safety (BBS 08) | Click to read more
Course Name | Behaviour Based Safety (BBS 08)
Equip participants with the skills required to implement a process that creates a safety partnership between management and employees that continually focuses people's attentions and actions on theirs, and others, daily safety behaviour.

Course Outline:
  • Understanding Behaviour-Based Safety (BBS) approach
  • Reinforcement
  • Reinforcement and Feedback
  • Goal Setting
  • What involve a BBS Programme?
  • Leadership Influence
Requirements:
  • Be able to read and write English to NQF level 4
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 5
  • Maximum Group: ∞
  • Unit Standard: Aligned to Elements SAQA Qualification 72748
  • Credits:
  • NQF: 4
R950 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Conduct and Report on Safety and /or Audit Inspection (CRSA 16) | Click to read more
Course Name | Conduct and Report on Safety and /or Audit Inspection (CRSA 16)
Equip participants with the skills required to perform, initiate remedial action, report on and follow up a workplace pre-use, safety and/or audit inspection. The learner will also be able to explain the legal and specified requirements pertaining to conducting these inspections.

All the Specific Outcomes and Assessment Criteria are assessed in accordance with specified requirements and - where applicable - consequences to health and safety.

Course Outline: Site-specific:
  • Health and safety agreements
  • Codes of practice
  • Standards
  • Standards task procedures
  • Risk Assessments procedures
  • Occupational Health and Safety Risk Management Programme
  • Managerial Instructions
  • Mine Standard Procedures
  • List of Recorded OH&S Risks
  • Working Guides / Permits
  • Equipment and Materials Specifications
Requirements:
  • Be able to read and write English to NQF level 3
  • Functioning literacy in English (or African language)
Course Details:
  • Duration: 2 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 120333
  • Credits:
  • NQF: 3
R1500 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Fall Protection Planner (FPP 08) | Click to read more
Course Name Fall Protection Planner (FPP 08)
On completion of this programme, the Learner will be able to be responsible for the safety and protection of people working at height where there is a risk of injury from a fall. The learner will be responsible for the safety of others performing tasks at height. Learners are able to develop fall protection plans for people working at height, required by the Occupational Health and safety act (Act 85 of 1993).

Course Outline:
  • Performing a risk assessment of the worksite where work is to be done at height.
  • Demonstrating knowledge of fall arrest rescue equipment and advanced fall arrest rescue.
  • Developing a fall protection plan and fall arrest plan.
  • Managing safety of personnel working at heights
Requirements:
  • Physically fit
  • Must be at least 18 years old
  • Be able to read and write English to NQF level 3
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 229994
  • Credits:
  • NQF: 3
R1000 excl.VATCost per person
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Target Audience:
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Fall Protection Planner Rescue (FPR 08) | Click to read more
Course Name | Fall Protection Planner Rescue (FPR 08)
Learners wishing to acquire the competencies in this programme will be people working at height where there is a risk of injury from a fall. Learners will be involved in performing tasks at height. Qualifying learners are able to take responsibility for inspection and installation of fall arrest systems and for implementing fall protection plans and rescues.

Course Outline:
  • Explaining the use of a range of fall arrest equipment and knowledge of applicable regulations.
  • Explaining and using basic rope knots.
  • Installing and using fall arrest systems.
  • Inspecting and assembling fall arrest equipment and systems.
  • Interpreting and implementing a fall protection plan.
  • Performing basic fall arrest rescues to bring a casualty down to safety
Requirements:
  • Physically fit
  • Must be at least 18 years old
  • Be able to read and write English to NQF level 2
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 229995
  • Credits:
  • NQF: 2
R1000 excl.VATCost per person
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Target Audience:
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Firewatch (FW 08) | Click to read more
Course Name | Firewatch (FW 08)
The learner who completes this programme will be able to perform fire lookout duties.

Course Outline:
  • Having fire extinguishing equipment readily available
  • Know how to sound an alarm in the event of a fire
  • Monitor for fires in all exposed areas, including lower decks or levels
  • Attempt to extinguish the fire only within the capacity of available equipment, if not sound the alarm
  • Monitor hot work area for at least half an hour after hot work operations stop
The Firewatch cannot have any other duties while monitoring the hot work. A Firewatch can have no other duties during hot work. Continuous surveillance must be maintained throughout the course of the hot work, including a 30-minute cool down period after hot work concludes.

Requirements:
  • Physically fit
  • Must be at least 18 years old
  • Be able to read and write English to NQF level 2
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 7
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 123236
  • Credits:
  • NQF: 2
R650 excl.VATCost per person
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Target Audience:
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Flagman (FW 08) | Click to read more
Course Name | Flagman (FW 08)
Learner will ensure that workers, the public and all relevant people are safe, when work has to be done on or next to a road in and urban area, also, select and set up temporary road signs and barriers at road works to ensure the safety of pedestrians, motorists and workers, when any work has to be done in a road or next to a road on the pavement.

Course Outline:
  • Equipment includes but is not limited to temporary road signs, cones, sign stands, lamp stands, barricades, personal safety equipment and equipment to do the work.
  • Type of road works include but is not limited to excavations, repairing of water pipes, working on electrical cables, repairing of roads, cutting of trees and repairing street lights.
  • Setting out procedures includes but is not limited to two-way roads, on sidewalks, closing of one lane near an intersection, closing of a road, one-way street, intersections, dual roads and the closing of one lane in the middle of a block.
  • Time of roadwork safety includes day and night.
Requirements:
  • Physically fit
  • Must be at least 18 years old
  • Be able to read and write English to ABET 4
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 7
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 258923
  • Credits:
  • NQF: ABET 4
R650 excl.VATCost per person
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Target Audience:
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Lockout and Tagout Procedures (LOTO 04) | Click to read more
Course Name | Lockout and Tagout Procedures (LOTO 04)
Equip participants with the skills required to understand and implement Lock Out and Tagout Procedures.

Course Outline:
  • Definitions
  • General Responsibilities
  • Factors to Consider When Locking Out Equipment
  • Lockout Procedures
    - Preparation
    - Machine or Equipment Shutdown and Isolation
    - Application of Lockout/Tagout
    - Verification of Isolation
    - Lockout/Tagout Interruption
    - Releases from Lockout/Tagout
  • General Lockout Recommendations for Servicing Farm Equipment
  • Lockout for Hydraulic Systems
Requirements:
  • Be able to read and write English to NQF LEVEL 2
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard:
  • Credits:
  • NQF: NQF 2
R950 excl.VATCost per person
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Target Audience:
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Spillage Response (SR 08) | Click to read more
Course Name | Spillage Response (SR 08)
Equip participants with the skills required to demonstrate knowledge to identify and assess the risk of a potential spill, confine a spill should it happen and evaluate the incident to ensure a correct, safe clean up. They are also able to complete the required documentation in accordance with organisational procedures.

Course Outline:
  • 1. Identifying and assessing the risk. 2. Confining a spill 3. Evaluating the incident and implementing clean up. 4. Completing required documentation and reports
Programme Range Material Safety Data Sheet could include but are not limited to, Tremcard, literature from chemical and PPE manufacturers. This programme requires the individual to undertake the relevant outcomes actions for the nine identified classes of Dangerous Goods as listed below:

Class 1 - explosives.
Class 2 - gasses.
Class 3 - flammable liquids.
Class 4 - flammable solids.
Class 5 - oxidizers & peroxides.
Class 6 - poisons & etiological substances.
Class 7 - radioactive materials.
Class 8 - corrosives.
Class 9 - miscellaneous dangerous goods/substances

Requirements:
  • Be able to read and write English to NQF Level 3
  • Functioning literacy in English
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 242999
  • Credits:
  • NQF: NQF 3
R850 excl.VATCost per person
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Target Audience:
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Change Management | Click to read more

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Negotiation & Conflict Management | Click to read more

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Workplace Communication | Click to read more

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Diversity Management | Click to read more

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Stress Management | Click to read more

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Task Observation Manager (TO 08) | Click to read more
Course Name | Task Observation Manager (TO 08)
Equip participants with the skills required to demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation at a working place

Course Outline:
  • Demonstrate knowledge of how to prepare for planned task observation at a working place.
  • Conduct a planned task observation at a working place.
  • Record and follow-up.
Programme Range:
Legal:
Mine Health and Safety Act
Occupational Health and Safety Act
Chief Inspector of Mines' Directives

Site-specific:
  • Health and safety agreements
  • Codes of practice
  • Standards
  • Standards task procedures
  • Risk Assessments procedures
  • Occupational Health and Safety Risk Management Programme
  • Managerial Instructions
  • Mine Standard Procedures
  • List of Recorded OH&S Risks
  • Working Guides / Permits
  • MSDS (Material Safety Data Sheet)
  • Equipment and Materials Specification
Requirements:
  • Be able to read and write English to NQF Level 2
  • Functioning literacy in English
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 5
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 120337
  • Credits:
  • NQF: NQF 2
R1200 excl.VATCost per person
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Target Audience:
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Supervisory/Leadership (SSL16) | Click to read more
Course Name | Supervisory/Leadership (SSL16)
Equip participants with the skills required to be effective Supervisors/Leaders in the Workplace.

Course Outline:
  • Key issues of leadership in the workplace
  • Definition of leadership
  • Leadership styles
  • Leader effectiveness
  • Managers vs. Leaders
  • Managerial Communication Skills
Requirements:
  • Be able to read and write English to NQF Level 2
  • Functioning literacy in English a
Course Details:
  • Duration: 2 days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 242821
  • Credits:
  • NQF: NQF 2
R3500 excl.VATCost per person
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Target Audience:
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Substance Abuse Management (SAM 08) | Click to read more
Course Name | Substance Abuse Management (SAM 08)
Equip participants with the skills required to manage substance abuse in the workplace in terms of accommodating limitations, dealing with emergencies, providing the necessary facilities and being proactive in providing ongoing support. (A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department)

Course Outline:
  • Recognising the signs and symptoms of substance abuse and addiction.
  • Describing the implications and consequences of substance abuse for the individual and the organisation.
  • Explaining the manager's role in dealing with intoxicated and addicted employees.
  • Explaining the recovery process and the implications for managers
Requirements:
  • Be able to read and write English to NQF Level 2
  • Functioning literacy in English a
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 244581
  • Credits:
  • NQF: NQF 2
R2000 excl.VATCost per person
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Target Audience:
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Root Cause Analysis (RCA 08) | Click to read more
Course Name | Root Cause Analysis (RCA 08)
Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause Analysis seeks to identify the origin of a problem. It uses a specific set of steps, with tools such as the 5 Whys and Cause & Effect Diagram, to find the primary cause of the problem, so that you can determine what happened, why it happened and figure out what to do to prevent its recurrence.

Learning Objectives
  • Gain an overview of a problem-solving process
  • Learn how to apply common Root Cause Analysis tools such as 5 Whys and Cause & Effect Diagram to identify root causes
  • Understand the pitfalls in root cause analysis


Course Outline:
  • Legal Requirements of Incident Investigation.
  • Introduction to Root Cause Analysis
  • Overview of a problem-solving process
  • Root Cause Analysis using 5 Whys
  • Root Cause Analysis using Cause & Effect Diagram
  • Pitfalls to avoid
Requirements:
  • Be able to read and write English to NQF Level 3
  • Functioning literacy in English
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 242902
  • Credits:
  • NQF: NQF 2
R2500 excl.VATCost per person
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Target Audience:
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Fleet and Despatch Manger Training (FDM 16) | Click to read more
Course Name | Fleet and Despatch Manger Training (FDM 16)
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Course Outline:
  • Understanding and applying the generally accepted appropriate vehicle fleet management principles.
  • Applying knowledge of logistics, supply chain management, technical and maintenance activities etc. conducive to fleet management.
  • Executing the fleet management policy of the undertaking
Programme Range:

1. Under all working activities and conditions in a road transport function (primary or secondary).
2. Underlying frame of mind in individual`s conduct.
3. Determinant of certain decision-making processes.
4. Management tool in operational conduct

Requirements:
  • Be able to read and write English to NQF LEVEL 4
  • Functioning literacy in English
Course Details:
  • Duration: 2 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 2
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 113827
  • Credits:
  • NQF: NQF 4
R5000 excl.VATCost per person
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Target Audience:
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Emotional Intelligence Leadership (EIL 08) | Click to read more
Course Name | Emotional Intelligence Leadership (EIL 08)
This programme is intended for Managers/Leaders in all economic sectors, to equip them with the skills required to demonstrate understanding of the principles and concepts of emotional intelligence in respect of life and work relations.

These Managers/Leaders would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

Course Outline:
  • Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
  • Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
  • Analysing the impact of emotional intelligence on life and work interactions.
  • Evaluating own level of emotional intelligence in order to determine development areas
Requirements:
  • Be able to read and write English to NQF level 4
  • Functioning literacy in English
  • Computer literacy at NQF Level 4
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 252031
  • Credits:
  • NQF: 4
R2000 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Conflict Resolution (CR08) | Click to read more
Course Name | Conflict Resolution (CR08)
Equip participants with the skills required to identify and manage the resolution of personal conflict between persons or parties. (The main focus will be on the workplace although the same principles can be used elsewhere)

Course Outline:
  • Describing the main sources of conflict
  • Describing appropriate techniques to manage conflict
  • Implementing a strategy to resolve conflict
  • Developing the attributes of a good conflict manager
Requirements:
  • 1. Be able to read and write English to NQF level 3
  • 2. Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 114226
  • Credits:
  • NQF: 3
R2000 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Report Writing | Click to read more

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Computer Skills Beginner | Click to read more

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Computer Skills Intermediate | Click to read more

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Computer Skills Advanced | Click to read more

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Personal Finance | Click to read more

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Anger Management | Click to read more

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Time Management (TM 08) | Click to read more
Course Name | Time Management (TM 08)
Equip participants with the skills required to lead and manage teams and focuses on translating strategic intent into effective daily action. Completing this Programme will ensure that teams are effectively managed and those managers can translate strategy into action.

Course Outline:
  • Identifying time management profiles
  • Understanding the principles of time management
  • Drawing up time efficient work plans to carry out department/division/ section work functions
  • Implementing time efficient work plans
Requirements:
  • Be able to read and write English to NQF Level 3
  • Functioning literacy in English
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 15234
  • Credits:
  • NQF: NQF 3
R2100 excl.VATCost per person
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Target Audience:
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Self-Image & Motivation (SIM 04) | Click to read more
Course Name | Self-Image & Motivation (SIM 04)
Equip learners with the ability to demonstrate belief in his or her personal capabilities within the work context, display resiliency through continuous and conscious efforts to overcome work obstacles / challenges

Course Outline:
  • Believe in one`s personal capabilities through positive self-esteem.
  • The degree to which the individual believes in himself/herself as being capable/able.
  • Movement from negative- or neutral- to a positive self-esteem.
  • Confident in his or her own ability to overcome obstacles displayed.
  • Rationally disagrees with colleagues or superiors where necessary.
  • Unpopular decisions are implemented when necessary.
  • Maintain effort to succeed through resiliency.
  • Persists in all circumstances related to scope of work.
Requirements:
  • Be able to read and write English to NQF Level 1
  • Functioning literacy in English at NQF Level 1
Course Details:
  • Duration: 4 Hours
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 8
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 14063
  • Credits:
  • NQF: NQF 1
R850 excl.VATCost per person
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Target Audience:
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Selling Skills Training (SST 16) | Click to read more
Course Name | Selling Skills Training (SST 16)
Equip Learners with the necessary skills to review the existing client/customer base and identify potential customers using a range of research and resource methods: Thereby generating selling opportunities. Contact all clients/customers in a professional manner, handling any objections and/or requests efficiently: Evaluate and record responses for future reference.

Course Outline:
  • Identify potential customers.
  • Generate selling opportunity.
  • Respond to sales opportunities.
Requirements:
  • Be able to read and write English to NQF Level 3
  • Functioning literacy in English
Course Details:
  • Duration: 2 days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 259917
  • Credits:
  • NQF: NQF 3
R3500 excl.VATCost per person
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Target Audience:
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Rollover Truck Prevention (RTP 16) | Click to read more
Course Name | Rollover Truck Prevention (RTP 16)
Equip participants with the skills required to Prevent Truck Rollover.

Course Outline:
  • Definitions
  • What causes Truck Rollover
  • Prevention
  • Factors
    - Road
    - Weather
    - Traffic
  • Technical Resources
  • Drivers Responsibilities
  • Risk Factors.
Requirements:
  • Be able to read and write English to NQF Level 2
  • Functioning literacy in English
Course Details:
  • Duration: 2 days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 8
  • Maximum Group: ∞
  • Unit Standard: No
  • Credits:
  • NQF: NQF 2
R1500 excl.VATCost per person
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Target Audience:
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Hand Tools & Machine Guarding (HTM 08) | Click to read more
Course Name | Hand Tools & Machine Guarding (HTM 08)
To equip learners with skills to carry out milling machining operations to produce simple components using a range of standard machine tools to predetermined specifications.

Course Outline:
  • Explain and discuss milling machine components and operations.
  • Plan milling operation.
  • Perform and quality checks milling operation.
Requirements:
  • Physically fit
  • Must be at least 18 years old
  • Be able to read and write English to NQF Level 1
  • Functioning literacy in English
Course Details:
  • Duration: 1 day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 6
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 12877
  • Credits:
  • NQF: NQF 1
R800 excl.VATCost per person
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Target Audience:
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Hijacking Awareness (HAJ 04) | Click to read more
Course Name | Hijacking Awareness (HAJ 04)
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Course Outline:
  • Taking Precautions
  • Don’t Be Fooled by the Environment
  • Know Your Environment
  • When Parking Your Vehicle
  • A suspicious vehicle/person is a vehicle/person that acts in a manner which may seem to be unusual or strange.
  • Vehicles
  • Persons
  • When you the Most Vulnerable?
  • Who are these Hijackers?
  • Are there Different Types of Hijacking?
  • What Preventative Measures can I Take Regarding my Property?
  • How Should I Respond in the Event of Being Hijacked?
  • Trauma Counseling
  • Hot Spots in your City
Requirements:
  • Be able to read and write English to NQF LEVEL 1
  • Functioning literacy in English
Course Details:
  • Duration: 4 Hours
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 8
  • Maximum Group: ∞
  • Unit Standard:
  • Credits:
  • NQF: NQF 1
R800 excl.VATCost per person
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Target Audience:
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Customer Care and Communication Training (CCC08) | Click to read more
Course Name | Customer Care and Communication Training (CCC08)
Equip participants with the skills required to meet customer needs and expectations in a positive manner and recognise and resolve customer complaints that may arise.

Course Outline:
  • 1. Identify customer needs and expectations.
  • 2. Recognise customer dissatisfaction and take action to resolve the situation.
  • 3. Identify and use opportunities to enhance the quality of customer service.
  • 4. Communicate with all customers
Requirements:
  • Be able to read and write English to NQF level 2
  • Functioning literacy in English
Course Details:
  • Duration: 1 Day
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 3
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 246740
  • Credits:
  • NQF: 2
R2200 excl.VATCost per person
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Target Audience: All Managers, Supervisors, and Executive Management
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Operate a Chainsaw (OCS16) | Click to read more
Course Name | Operate a Chainsaw (OCS16)
Equip participants with the skills required to implement a process that creates a safety partnership between management and employees that continually focuses people's attentions and actions on theirs, and others, daily safety behaviour.

Course Outline:
  • 1. Utilise safety precautions for the use of chainsaws.
  • Indicate the various components of a chainsaw and their functions.
  • Carry out pre-operational checks on a chainsaw.
  • Remove limbs from felled trees and perform logging.
  • Conduct basic maintenance on a chainsaw
Requirements:
  • Be able to read and write English to NQF level 1
  • Functioning literacy in English1
Course Details:
  • Duration: 2 Days
  • Accredited: No
  • Certification: Attendance
  • Minimum Group: 7
  • Maximum Group: ∞
  • Unit Standard: Aligned to SAQA U/S 264195
  • Credits:
  • NQF: 1
R800 excl.VATCost per person
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Target Audience: loremIpsum
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Access to accredited inhouse training programs allows us to train employees to meet our, and your, high employment standards, ensuring proper commitment to quality, motivation and upliftment.

SKILLS RESOURCE GROUP