Privacy Policy under GDPR regulation
Privacy Policy under GDPR regulation (for Europe and companies doing business towards European area users)
This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application.
What kind of data is collected?
Our company collects the following set of data and information:
• Personal identification information (name, physical address, email address, phone number…)
• Pictures, audio files, and videos uploaded by users for the purpose of safety inspections, hazard identification, risk assessments, incident reporting, and related activities. These media files may contain visual and/or audio representations of individuals, objects, locations, or sensitive information relevant to the aforementioned activities.
• User-generated content, such as comments, descriptions, or additional contextual information provided by users in association with the uploaded media files.
• Usage data, including but not limited to device information (such as device type, operating system, and browser type), IP address, app usage statistics, interaction logs, and cookies. This information is collected to improve the functionality, performance, and user experience of our app.
• Aggregated and anonymized data that does not directly or indirectly identify any individual user. This data may be used for statistical analysis, research, or improving our services.
• Please note that the collection of personal data is necessary for the proper functioning of our app and to provide you with the requested services. By using our app and voluntarily submitting your personal information, you consent to the collection, storage, and processing of your data as outlined in this privacy policy.
• We are committed to safeguarding your personal information and maintaining its confidentiality. Your data will be stored securely and accessed only by authorized personnel who require it for legitimate business purposes. We do not sell, rent, or disclose your personal information to third parties without your consent, unless required by law or in accordance with our legal obligations.
• If you have any concerns or questions regarding the collection, use, or security of your personal information, please contact us using the details provided in the 'Contact Us' section of this privacy policy."
How is the data collected?
You provide our company with most of the data we collect, we collect data and process personal data and information when:
• You register online or place and order for any of our products or services
• Use our website or application when cookies are set on your device
Our company might also receive data and information indirectly from the following sources:
• Flurry (https://www.flurry.com)
• Firebase (https://www.firebase.google.com)
• Count.ly (https://count.ly)
• AppsFlyer (https://www.appsflyer.com)
How will we use your data?
Our company respects the privacy of our users and is committed to protecting their personal information. We collect and use personal information solely for the purpose of providing and improving our services to you.
We may use your personal information for the following purposes:
To verify your identity and authenticate your account.
To communicate with you and respond to your inquiries, feedback, or support requests.
To provide you with relevant information, updates, and notifications regarding our app and its features.
To personalize your user experience and tailor our app's content and offerings to your preferences.
To analyze usage patterns and trends to improve our app's functionality, performance, and user experience.
To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our company and our users.
We do not sell, rent, or disclose your personal information to third-party sites, except for the necessary sharing of information with Google Play Store and Apple App Store. This sharing is required for app distribution, updates, and other related services provided by these platforms.
We may also share your personal information in the following circumstances:
With trusted service providers who assist us in operating our app and delivering our services, but only to the extent necessary for them to perform their functions.
When required by law, regulatory authorities, or legal processes, or to enforce our rights or protect the safety and security of our app, users, or the public.
In the event of a merger, acquisition, or sale of our company assets, where personal information may be transferred or disclosed as part of the transaction. We will notify you of any such event and provide you with choices regarding your personal information.
Please note that while we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
By using our app and providing your personal information, you acknowledge and consent to the collection, use, and sharing of your personal information as described in this privacy policy.
If you have any concerns or questions regarding the use or sharing of your personal information, please contact us using the details provided in the 'Contact Us' section of this privacy policy."
When our company processes your order it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.
How is the data stored?
Our company securely stores your data in France (Europe).
Our company will keep your details as you’ve entered them on the app, your completed inspections, hazard identification and risk assessments, incident investigations, pictures, audio clips, video files linked to your investigations for the length of time that you are using our app, until you decided to de-registered yourself and have sent us an email to marketing@srg.co.za to request the removal of your data. On this time period has expired, we will delete your data by the next 7 business days after request has been received.
• Device model (anonymous)
• OS version (anonymous)
• Device’s language (anonymous)
• Geolocalisation if provided
• Country (deducted from geolocalisation)
• City (deducted from geolocalisation)
Marketing
Our company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing emails or communication you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes or giving data to other partners working with our company.
If you no longer want to be contacted for marketing purposes you can contact us at: marketing@srg.co.za.
Data protection rights
Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:
• The right to access: you have the right to request our company for copies of your personal data.
• The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.
• The right to erasure: you have the right to request that our company erase your personal data under certain conditions.
• The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.
• The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.
• The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.
If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail: Our offices in South Africa, contact number +27219463106
• Send us an email at:
Privacy policies of other websites or third-party
Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on 10/07/2023.
Contacting us
If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at:
Send us an email at: marketing@srg.co.za
Contacting the appropriate authority
If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at:
Google: https://support.google.com/googleplay/answer/2853570?hl=en&co=GENIE.Platform%3DAndroid
Apple:
https://support.apple.com/en-za/HT204084
PRIVACY POLICY under other regulations than GDPR
Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit. This privacy policy describes what information is made available to our company and how that information is used and retained and provides information on:
• Information we receive (when you provide it, visit our website, receive email…)
• How this information is used
• Sharing of this information
• Data retention
• Third-party tools and sites
• Children and privacy security
If you have any question or suggestion for its improvement, please let us know at marketing@srg.co.za
Information you give us
You do not have to provide our company with any personal information or create a user account to access information on our website and/or application. However for some services we may need personal information from you such as: Information for your completed inspections on the app, pictures, audio files and video clips you have chosen to attach to the inspections, these are simply stored on our cloud so that when you email your completed inspection to yourself, you have an online link to access it, we do not and will not open or look at your online files and no one other than one person in our company has access to these files.
• Personal identification information (name, physical address, email address, phone number…)
• Pictures you attach to inspections and preports
• Audio Files you attach to inspections and reports
• Video Files you attach to inspections and reports
Also when you visit our website the following information is automatically received and stored by servers:
• IP address
• Cookies documenting the time you’ve spent on our site, what you clicked on and how long you spent there. This is used to better the service our site offers for you to ensure that we make the correct changes to ensure that you are experiencing the best possible experience whilst using our app.
Third-party websites
Our company’s website and/or application might contain links to other websites, our privacy policy applies only to our website so if you click on another website you must read their privacy policy.
How information is used
If you choose to provide us with information we may use that information to contact you, respond to your message or provide information or services you requested.
We use data you provide and automatically generated data for statistical analysis to assess what information is of interest to users and system performance. This allows us to make general improvements to our site. We may also use your information in order to detect, prevent and respond to security issues and harmful activities on our website and/or application.
Sharing of this information
Information you choose to share with our company may be treated as public information.
Our company uses a third-party analytics provider (such as Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies. We have also limited the provider’s ability to see your full IP address.
Within our company we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position.
We do not use or share your information for commercial purposes and except as described above, we do not exchange or otherwise disclose this information.
Link to external websites and third-party
Our website may link to other websites created and maintained by other private and/or public organizations and individuals. When you follow a link to an external site you are leaving our website and are subject to external site’s privacy and security policies. Our company does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on an external site.
Security
Our company takes reasonable precautions to protect our site and information. For example we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements.
Our company also uses commonly used practices and technical controls to protect the information in our possession or control. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the internet, using firewalls and intrusion detection systems and maintaining strict technical controls and procédures to ensure data integrity.
We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.
Updates do this privacy policy
Our company will revise or update this policy from time to time, if we make significant changes to how we handle personal information we will post changes to the policy on our site and change the date at the end.
Updated on: 10/07/2023
Cookie Policy and other similar tracking technologies (GDPR and non GDPR)
When you visit OSHDoc we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how he uses our services.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
For further information visit allaboutcookies.org
Cookies are used for user identification and proper assignment of historical user data collected during previous visits.
Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on its device. However this may affect the operation of our services or even result in its blocking.
As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example your location, what you have searched before, which sites you have visited, what pages you have visited on our site or app:
• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google: (identify and provide links to advertisers and networks). The advertisements may be personalized to reflect your interests. To help determine your interests Google and its partners use cookies. The relevant cookies served from our website are your location, what you have searched before, which sites you have visited, what pages you have visited on our site or app. The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google's personalized advertising by visiting https://www.google.com/settings/ads and you can opt out of third party cookies used for personalized advertising by visiting http://www.aboutads.info. You can review Google's privacy policy at https://policies.google.com/privacy.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
(ADD OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED)
• GOOGLE - https://adssettings.google.com/authenticated
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We can use different type of cookie or tracking technologies while you are visiting our website and/or application:
• Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.
• Performance cookies: these cookies collect information and data about how you use our websites and/or application. The data collected can be used to optimize our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
• Functionality cookies: these cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences such as language settings or font size.
How to manage cookies?
You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.
Here are some of the main explanation on how to delete cookies on your browser: https://support.google.com/chrome/answer/95647 (Chrome); https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); https://help.opera.com/en/latest/security-and-privacy/ (Opera); https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions: 1) iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 2) Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 3) You might want to download the DAA mobile AppChoices application to control behavioral advertising online.
